Tag Archive for 'Tony Hsieh'

So after I blogged about my wonderful experience with the team at Zappos (blog is here), the CEO (Tony Hsieh) started to follow me on twitter, and I returned the favor and started following him.  Tony was here in the great city of Austin at SXSW.  He did a twitter post today and I thought I would share the two documents he twittered on.  Could you just imagine if most companies would follow these simple guidelines?  Hmmm.  Something to think about!

From Zappos